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Enterprise Onboarding

This guide walks you through the process of setting up Sivi UI SDK for your enterprise application.

Prerequisites​

  • Confirm you have an active Enterprise agreement with Sivi
  • Prepare your user experience strategy and metrics to measure the success of the integration
  • Prepare your authentication strategy

Onboarding Process​

1. Initial Setup and Cloud Provisioning​

Contact your Sivi account manager to initiate onboarding and provide basic information:

  • Expected user volume
  • Expected usage per user per month
  • Authentication strategy
  • Integration environment details

2. Receive Enterprise Credentials​

Sivi will provide you with:

  • Enterprise SDK endpoint URL (customized for your organization)
  • API Key for secure access to Sivi's enterprise endpoints
  • Implementation documentation

Your enterprise SDK endpoint will use this format:

https://[enterprise].sivicloud.com

3. Technical Implementation​

Refer the overview section for details on how to implement the Sivi UI SDK in your application. Implementation Overview

4. Testing and Deployment​

  1. Test the integration in your development environment
  2. Deploy to staging for wider testing
  3. Coordinate with Sivi for final verification
  4. Deploy to production

Support​

During implementation, you'll have access to Sivi's engineering team for technical assistance. For any issues, contact your dedicated account manager or support@sivi.ai.

Dedicated Slack support channel

Join the Sivi enterprise support channel for real-time assistance and development support.